Return & refund policy
Legal
We want you to be happy with every order from Faria's Store. Here is how checking, returns and refunds work.
Check your parcel on delivery
When your order arrives, you can check the product in front of the delivery person before you pay (conditions apply).
Wrong or damaged product
If the product is wrong or damaged, tell the delivery person and contact us right away with your order number and photos, so we can sort it out.
How to reach us
Call 09638325000, message us on WhatsApp at +880 1401-100400, or email [email protected] with your order number.
Refunds
If a refund applies to your order, we will confirm the amount and how you will receive it.